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Privacy Policy

Last updated: October 30, 2026

SUL AI ("SUL", "we", "us") is operated by Pilotnavia LLC, with its principal office at 8000 NW 25th Street, Suite 300, Doral, FL 33122, United States. Pilotnavia LLC is responsible for the information described in this policy. SUL provides an AI marketing workspace that helps businesses create ads, social posts, videos, emails and campaigns. This policy explains what information we collect when you use SUL, how we use it, and the choices you have.

1. Information we collect

2. How we use your information

We do not sell your personal information, and we do not use your content to train our own AI models.

3. Connected platforms

Connecting an account never publishes anything by itself: you approve every post, campaign and email. For every platform, we only access what you authorize, only to perform the actions you request in SUL, we do not use that data for advertising, we do not share it with other users and we do not sell it. Access tokens are encrypted, and when you disconnect a platform we delete its stored token.

Google user data. SUL AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use data from Google APIs to develop, improve or train AI models, and no person reads it except with your permission, for security reasons or when required by law. You can revoke SUL's access to your Google account at any time from your Google Account permissions.

4. AI and service providers

To deliver the service we share the minimum necessary data with providers that process it on our behalf:

These providers may only use the data to provide their services to us and are subject to their own privacy and security commitments. We may also disclose information if required by law or to protect the rights, safety and property of SUL, our users or others.

5. Data retention

We keep your account and content while your account is active. Sessions, rate-limit records and webhook logs are deleted automatically after short periods (from 1 to 30 days), and security audit logs after 180 days. Temporary files used to produce videos are removed within about 48 hours. Billing records may be kept longer when required by law. When you ask us to delete your account, we delete or anonymize your data within 30 days, except where we must keep it for legal, tax or fraud-prevention reasons.

6. Security

Data is encrypted in transit (HTTPS). Access tokens for connected platforms are encrypted at rest. Access to production systems is restricted. No method of transmission or storage is 100% secure, but we work to protect your information and will notify you as required by law if a breach affects you.

7. Your rights and choices

You can access, update or delete your content inside SUL, disconnect connected accounts at any time, and cancel your subscription from Settings. You can also ask us for a copy of your data, to correct it, or to delete your account by emailing us. Depending on where you live (for example California under the CCPA/CPRA, or the European Economic Area under the GDPR), you may have additional rights; we will honor them as required by law and will not discriminate against you for exercising them.

8. How to delete your data

9. Children

SUL is a business tool and is not directed to children under 13 (or under 16 where local law requires). We do not knowingly collect information from children.

10. International users

SUL is operated from the United States, and your information is processed and stored in the United States.

11. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify you in the app or by email before they take effect. The "Last updated" date shows when it last changed.

12. Contact

Questions or requests about privacy: [email protected]

Pilotnavia LLC, 8000 NW 25th Street, Suite 300, Doral, FL 33122, United States

© 2026 SUL AI · Pilotnavia LLC